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EV Emergency Assistance - About Us

Call center employees working with headsets at computers.

About Us – EV Care Bot ⚡

EV Care Bot is a smart EV assistance platform designed to make every electric vehicle journey safer, smoother, and stress-free. We understand the real challenges EV riders encounter daily — from roadside breakdowns needing Breakdown Help, to charging issues, towing support, and service guidance. Additionally, we address OTA update concerns and provide emergency assistance. That’s exactly what EV Care Bot delivers: fast, reliable, and smart support whenever riders require EV Guidance or Towing Assistance.

Energetic elderly man in bright yellow suit riding a red scooter, striking a fun pose.

Our Mission

Our mission is simple: To support EV riders with smarter solutions, quick assistance, and a worry-free experience. From charging support and roadside assistance to service center guidance and maintenance alerts, EV Care Bot works as your trusted EV companion. 


Thousands of EV riders trust us for: 

⚡ Fast Response Support 

⚡ Smart EV Guidance 

⚡ Charging & Towing Assistance 

⚡ Service & Maintenance Help 

⚡ Stress-Free EV Ownership 


At EV Care Bot, we believe every EV rider deserves reliable support, including breakdown help, and peace of mind on every ride. 


Your Ride. Our Responsibility. 💚

Our Family

Smiling customer support agent wearing a headset and branded shirt.
Trade show booth for EV Care Bot showcasing AI-powered EV support services.
Two men exchanging scooter keys beside a tow truck on a city street.
A group of seven men in traditional attire smiling in an office.
Two colleagues exchanging a bouquet and trophy in front of an EV Care Bot backdrop.

Frequently Asked Questions

Please reach us at Helpdesk@evcarebot.com if you cannot find an answer to your question.

EV Care Bot is a 24×7 EV Roadside Assistance platform that helps you during unexpected breakdowns, towing needs, tyre punctures, key lockouts, battery-related emergencies and other roadside situations across India

A single emergency towing or roadside assistance request can cost significantly more than an annual membership. With EV Care Bot, you're protected from unexpected roadside expenses and get support whenever you need it. Daily 3k-4k Ev Scooter Breakdowns Happen.

Unlike traditional roadside assistance providers that may follow a fixed process, EV Care Bot focuses on smart case coordination. Our dedicated support team works to connect you with the nearest available assistance, helping reduce wait times and provide a smoother customer experience.

• Transparent Pricing
• No Hidden Charges
• Quick Assistance Coordination
• Professional Support Team
• Dedicated EV Roadside Assistance
Customer-First Approach
24×7 Emergency Support

Yes. Our support team is available 24 hours a day, 7 days a week, including weekends and public holidays.

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